Before you start

The lesson must be Confirmed and its start time must be in the past. Your bank account must be connected so funds have somewhere to land.

Close out the lesson#

1
Open Balance
Go to Balance. Completed lessons waiting to settle appear in the Close-out queue.
2
Find the lesson
Locate the lesson by athlete and date.
3
Choose the payment method
Select how the lesson was paid — Card, ACH, or Cash.
4
Mark as paid
Select Mark as paid to close out the lesson.

Balance ▸ Close-out queue

Result

The funds move from Future to Available (or to Pending while a card payment finishes processing).

How the money moves#

Closing out is what converts a finished lesson into money you can withdraw. Where the funds land depends on the payment method:

Exact timing depends on your gym and Stripe settings.

Once funds are Available, you can request a payout. To understand the balance buckets, see Available, Pending, and Future balances.

The card was declined. The lesson moves to the Unpaid tab, where you can retry the charge or contact the parent.
The lesson isn't in the queue yet. Close-out becomes available once the lesson's start time has passed.