Schedule a claimed request
Turn a waitlist inquiry you've claimed into a real booked lesson.
Updated August 27, 2026
After you claim an inquiry, it sits in your claimed requests until you book it. Scheduling it creates the lesson.
Schedule the lesson#
- 1Open WaitlistGo to Waitlist and find the claimed request.
- 2Start schedulingChoose to schedule it. The lesson flow opens, pre-filled with the family's details where possible.
- 3Pick a time and sendChoose the lesson type and time, then create the lesson.
Result
A normal lesson is created. The family confirms and pays just like any other booking.
Changed your mind?#
If you can't take it after all, decline it with a reason — your gym reviews the decline and decides whether to put the request back on the waitlist. Claims left untouched for 48 hours release back to the pool automatically.
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