How payments work
From the moment a parent confirms a lesson to the moment a coach gets paid — the full payment timeline in Handspring.
Updated June 4, 2026
Handspring uses Stripe to move money from a parent's card to a coach's bank account. A payment passes through a few clear stages so nobody is charged before a lesson is locked in, and coaches are paid only once a session is done.
The payment timeline#
- 1ConfirmA parent confirms the lesson and a card is attached. This places a hold — it is not yet a charge.
- 2DraftPayment is drafted about three days before the lesson. If the lesson is sooner than that, it's drafted right away.
- 3CompleteAfter the session, the coach closes out the lesson, which captures the payment.
- 4Pay outFunds become
Availableand the coach can request a payout.
Authorization vs. capture#
A hold (authorization) reserves money on a card without taking it. A capture actually moves the money. Handspring authorizes when a lesson is confirmed and captures at close-out. If a lesson is canceled before it happens, the hold is released — minus any cancellation fee the gym or coach has set.
Who pays the fees#
Every lesson includes a platform fee and a card-processing fee. Who absorbs them — the coach, the client, or a split — is set by the coach or gym. The example below shows a client-pays breakdown; your actual numbers depend on those settings.
| Line item | Example |
|---|---|
| Lesson price | $60.00 |
| Platform fee | + fee |
| Processing fee | + fee |
| Client total | shown at confirmation |