When a family inquires about lessons at a gym, the request can be offered to qualifying coaches. You'll find these on your Waitlist page.

Respond to an inquiry#

1
Open Waitlist
Go to Waitlist and review the open inquiries — each shows the athlete, contact info, and preferred times.
2
Accept or decline
Accept one to claim it, or decline and add a brief reason.

Result

Accepting moves the inquiry to your claimed requests (Request accepted). Declining passes it on to other coaches.

Claiming a request just reserves it for you — you still pick the time when you schedule it.

Accept or decline gym inquiries