Manage your gym's waitlist
Track families waiting for lessons and move them toward a booking.
Updated June 4, 2026
When families inquire about lessons, they land on your gym's Waitlist. From there you keep things moving toward a booking.
Waitlist statuses#
| Status | Meaning |
|---|---|
Pending | A new inquiry, not yet claimed by a coach. |
Claimed | A coach has taken it but hasn't scheduled it yet. |
Scheduled | It's become a booked lesson. |
Denied | It was declined. |
What you can do#
You can assign a request to a coach, nudge a coach who's claimed one, return a request to the waitlist so others can pick it up, or remove an entry entirely.
Was this helpful?