Pause a coach's lesson scheduling
Temporarily stop a coach from taking new private lessons at your gym — with a reason, and without deleting anything.
Updated August 27, 2026
Sometimes a coach needs to stop taking new lessons for a while — a pending certification, a performance review, an extended absence. Pausing scheduling blocks new private lessons at your gym without removing the coach or touching their history.
Pause a coach#
- 1Open the coach's pageGo to
Employeesand open the coach. - 2Click Pause Lesson SchedulingIt's in the page header. Add an optional reason — e.g. "Pending completion of safety certification" — which the coach will see.
- 3Decide about upcoming lessonsIf the coach has lessons already scheduled, choose
Leave them scheduledorCancel them(which voids payment holds and notifies the parents). The pause applies immediately — it's not part of the Save button.
Result
New scheduling is blocked right away. Click
Resume Scheduling on the same page whenever you're ready to lift it.What a pause does#
- Families can't book the coach at your gym — your gym drops out of their public booking options, and if no gym allows booking them, their profile shows "This coach isn't scheduling lessons at this time".
- The coach can't create lessons at your gym either — attempts are blocked with your reason.
- Everyone can see the state: the coach's page and your Employees list show an amber paused banner, and the coach sees a notice on their own dashboard with your reason.
- Existing lessons are unaffected unless you chose to cancel them.
Scoped to your gym
A pause only applies at your gym. A coach who also works elsewhere (or independently) can still schedule there.
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