Assign a waitlist request to a coach
Route a waiting family directly to the right coach instead of waiting for one to claim it.
Updated June 4, 2026
Rather than wait for a coach to claim an inquiry, you can hand it to the right coach yourself from the Waitlist.
Assign the request#
- 1Open WaitlistGo to Waitlist and find the pending inquiry.
- 2Assign a coachChoose the coach to take it.
Result
You'll see
Coach assigned — the request becomes that coach's to schedule.Keeping things moving#
If an assigned coach hasn't scheduled yet, you can nudge them, or return the request to the waitlist so another coach can pick it up. See Manage your gym's waitlist.
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