Glossary of terms

Plain-language definitions for the words you'll see throughout Handspring.

Updated June 4, 2026

A quick reference for the terms used across these docs.

TermMeaning
Parent / userThe account holder who books and pays for lessons.
AthleteA child or student a parent books lessons for.
CoachSomeone who teaches lessons and gets paid for them.
GymA facility (business) that runs coaches and lessons.
Lesson typeA kind of lesson a coach or gym offers, with its lengths and prices.
ConfirmWhen a parent accepts a lesson and puts a card on file.
Close outWhen a coach marks a completed lesson as done, capturing payment.
HoldA reservation on a card that isn't a charge yet.
CaptureActually charging a held card.
Fee responsibilityWho covers the platform and processing fees — coach, client, gym, or split.
Future / Pending / AvailableThe three balance buckets money passes through before payout.
PayoutMoving available balance to a bank account.
WaiverA gym's liability agreement, signed per athlete.
TipAn optional thank-you for the coach — no platform fee, though card-processing fees apply.
WaitlistWhere new-client inquiries wait to be claimed and scheduled.
JourneyA short video clip of an athlete's progress, shared by a coach.
Was this helpful?